Door Warranty Coverage in Maryland & Virginia

Two stacked warranties. JDH covers installation workmanship for 5 years from the install completion date, fully transferable - frame plumb and square, jamb anchoring, threshold sealing, weatherstripping integrity, exterior caulk, hardware operation at install, and water management. ProVia covers the door itself: Lifetime Limited Transferable on Signet, Heritage, Legacy, and Embarq entry doors (slab, frame, factory finish); Lifetime accidental glass breakage on Super Spacer-equipped entry door lites for the original purchaser; line-wide Lifetime accidental glass breakage on every Spectrum, Deluxe, and Decor storm door regardless of glass configuration.

5 years from the install completion date, fully transferable to a new homeowner if you sell. The clock starts the last day JDH's crew performed work on the project - independent of final payment or post-install paperwork. Industry typical is 1 to 2 years non-transferable; JDH's 5-year transferable in-house warranty is among the strongest door workmanship terms a Maryland or Virginia contractor offers. Settling-adjustment courtesy: if a door becomes hard to operate within 6 months of install due to normal house settling, JDH adjusts the hardware and re-shims at no charge as a courtesy beyond strict workmanship coverage.

Yes, but the rules differ by product. Entry doors (Signet, Heritage, Legacy, Embarq): ProVia covers accidental glass breakage on door lites, sidelights, and transoms for the original purchaser's lifetime - but only on glass units using ComforTech Warm Edge Super Spacer Glazing. Clear-glass units (no Super Spacer) carry only the 10-year seal coverage and are NOT covered for accidental breakage. Storm doors (Spectrum, Deluxe, Decor): ProVia covers accidental glass breakage line-wide - no Super Spacer prerequisite. Every storm door JDH installs has this benefit regardless of glass type. Both are original purchaser only.

Yes. JDH's 5-year workmanship warranty transfers in full to a subsequent homeowner for the remainder of the coverage period - no paperwork, no fee. The ProVia entry door base warranty transfers once to the first subsequent purchaser; ProVia storm doors transfer once within 30 days of ownership transfer. The accidental glass breakage benefit on both entry doors (Super Spacer) and storm doors (line-wide) is original purchaser only and does not transfer - this is a ProVia rule, not a JDH rule. When you sell, share the install paperwork with the buyer so JDH can verify the install file if they ever file a claim.

The most common voiders: third-party hardware swaps or lock modifications (locksmith adding a smart lock with non-ProVia parts, homeowner installing aftermarket security hardware); painting or refinishing the door slab in a way that voids the factory finish warranty; pressure-washing the door at damaging pressure; unauthorized modifications to the threshold or frame. Notably, missed routine maintenance (caulk inspection, weatherstripping cleaning) does NOT void JDH's workmanship warranty. Acts of God (wind beyond manufacturer rating, hail, lightning, tree-strike, flood, vandalism, forced entry) are excluded but route to insurance. Storm-door closer wear and hydraulic-arm failure from normal use route to ProVia, not JDH.

Call the JDH office at (443) 241-7356. Jessica Commodore pulls your install file and documents the issue. Send photos or videos to speed the evaluation. Steve Dean inspects on-site within 2 business days and confirms whether the issue is covered. If covered, Jesus performs the repair at no charge - most repairs completed within 7 days of confirmation. For the first 5 years after install, JDH owns the claim regardless of which warranty technically applies; material-defect routes (slab warp, frame rot, finish failure, broken glass) get filed with ProVia on your behalf. After year 5, ProVia coverage is the primary path; JDH still assists with filing as a courtesy.

Year 1 only: yes, with no cap. Months 1-12 from install completion: if a covered workmanship leak causes drywall, paint, or trim damage inside, JDH restores the interior to pre-leak condition at no charge - no cap, no insurance routing. Months 13-60 (years 2-5): JDH does not cover interior repairs but will remove drywall at no charge to expose the affected area so the workmanship defect can be repaired and your insurance contractor can finish the restoration. JDH provides documentation to support the insurance claim.

Hardware coverage splits between the two warranties. JDH's 5-year workmanship covers hardware operation at install - if a hinge was installed misaligned, a lockset was bored incorrectly, or a strike plate was set wrong, that's workmanship and JDH covers it. ProVia covers hardware mechanism failure from normal use - if a lock cylinder fails internally, a hinge bushing wears prematurely, or a deadbolt mechanism breaks under normal use, that routes to ProVia. JDH files the ProVia claim on your behalf during the 5-year window. Aftermarket hardware (smart locks installed after JDH's install, homeowner-swapped levers) is not covered by either warranty.