Trust & Credentials
Trust in roofing and exterior remodeling is not subjective. For JDH Remodeling, operating as J.D. Hayden, LLC, trust is established through verifiable licensing, documented technical standards, and enforceable accountability mechanisms designed to protect homeowners long after a project is complete.
This page exists to document — in plain language and with supporting evidence — how JDH Remodeling meets the professional standards that define a trustworthy roofing contractor in Maryland and Virginia.
The Core Standards of a Trustworthy Roofing Contractor
A trustworthy roofing contractor is defined by documented compliance, verified protection, and enforceable accountability. Each standard below reflects how professional roofers are evaluated by licensing authorities, insurers, and manufacturers.
Legal Identity and Licensing
Documented corporate identity and active state-level licensing required to legally perform structural construction in MD and VA.
Verify License Records 02 // PROTECTIONRisk Protection and Insurance
Active liability, workers’ compensation, and supplemental coverage structured to protect you, your property, and all on-site personnel.
View Coverage Limits 03 // COMPETENCETechnical Credentialing
Independent certifications issued by engineering authorities and manufacturers verifying authorized installation status.
View Technical Specs 04 // OVERSIGHTOperational Accountability
Named local leadership with defined areas of responsibility, supported by documented internal oversight and complaint resolution.
View Leadership Card 05 // VALIDATIONPerformance Verification
Independent rankings, manufacturer awards, and consumer oversight records that provide external validation of service quality.
View Oversight Records 06 // ACCOUNTABILITYWarranty Responsibility
Clear separation of workmanship responsibility and material coverage with documented paths for long-term support.
View Warranty StructureCorporate Disclosure
St. Leonard, Maryland 20685
Why This Matters
State-issued contractor licensing confirms legal authorization to perform structural exterior construction work and subjects the contractor to regulatory oversight and consumer protection statutes. These safeguards provide formal recourse for homeowners, lenders, and insurers in the event of disputes or non-compliance.
Documented Insurance & Verified Protection
Roofing involves elevated physical and financial risk. A professionally accountable contractor must carry multi-layered insurance designed to transfer risk away from the homeowner and onto regulated carriers.
JDH Remodeling maintains an $8,000,000+ safety shield protecting your family and property.
Commercial General Liability
General Insurance Co. (NAIC 24732)Umbrella & Excess Liability
The Ohio Casualty Co. (NAIC 24074)Workers’ Compensation
Chesapeake Employers (NAIC 11039)Consolidated Audit Summary
| Coverage Category | Verified Aggregate Limit |
|---|---|
| General Liability | $2,000,000 |
| Umbrella and Excess Liability | $2,000,000 |
| Workers’ Compensation | Statutory plus $1,000,000 |
| Commercial Auto and Property | $2,000,000 |
| Errors & Omissions (Professional) | $1,000,000 |
| Total Documented Protection | $8,000,000+ |
Certificates of Insurance are maintained in active status and verified directly with First Insurance Group of Maryland.
Manufacturer and Technical Certifications
JDH Remodeling maintains active certifications issued by material manufacturers and independent technical authorities. Each credential listed below authorizes specific installation methods, inspection standards, or warranty eligibility and may be independently verified with the issuing organization.
Owens Corning Platinum Preferred Contractor
HAAG Engineering Certified Inspector
ProVia Certified Installer
VELUX Certified Installer
Verified Performance and Reputation
Independent Rankings, Awards, and Consumer OversightReputation is only meaningful when it is evaluated by independent third parties. The performance of JDH Remodeling is documented through nationally recognized industry benchmarks, manufacturer performance programs, and consumer protection organizations.
2025 Qualified Remodeler HIP 200
This ranking evaluates home improvement firms nationwide based on operational scale, financial stability, and documented performance metrics.
2025 Qualified Remodeler Top 500
The Top 500 ranking measures operational excellence, customer satisfaction, and revenue integrity across residential contractors in the United States.
Owens Corning Top Performer MVP Award
Issued within the Owens Corning Platinum Preferred Contractor network, recognizing consistent technical compliance, system performance, and customer outcomes.
Verify Platinum Preferred StatusGuildQuality Guildmaster Award
Based on verified homeowner surveys, awarded to contractors who maintain recommendation rates significantly above industry averages over a sustained period.
View GuildQuality VerificationConsumer Protection and Oversight Organizations
The following organizations provide independent consumer protection, verification, or compliance oversight. Participation requires adherence to published standards, complaint resolution processes, and ongoing eligibility review.
Better Business Bureau 
Angi 
Thumbtack 
Yelp Inspection Standards &
Decision Framework
JDH Remodeling does not make recommendations based on assumptions, satellite imagery, or sales quotas. All repair and replacement decisions are governed by a documented inspection standard.
This framework identifies underlying performance risks to determine if a roof can be responsibly repaired, partially restored, or must be replaced.
Physical Access
Direct, on-roof evaluation when conditions allow, rejecting ground-only or remote-satellite assessments.
Instrument Verification
Conditions are confirmed using diagnostic tools including moisture meters and thermal imaging.
Cause Analysis
Evaluating the "Why" behind the failure—determining the root cause, not just the visible symptom.
Risk Assessment
Reviewing findings in the context of recurrence risk, system integrity, and service life.
Leadership and Accountability Structure
Every project at JDH Remodeling is managed by a named person with a defined area of responsibility. This structure ensures that accuracy, safety, and follow-through are owned by specific individuals — not passed between departments.
Jim Dodson
Owner / LeadershipResponsible for licensing integrity, the standard of workmanship delivered under the JDH name, and final accountability on every project the company completes.
Sam Dodson
General ManagerManages day-to-day operations from St. Leonard HQ — scheduling, internal workflows, and cross-team coordination to keep every project on time and on standard.
Brian McClees
Inspector ManagerResponsible for inspection accuracy, documentation quality, and the repair-or-replace logic applied to every assessment JDH performs.
Steve Dean
Project ManagerOversees every active job site — crew supervision, safety compliance, and making sure the physical installation matches what was promised to the homeowner.
Jessica Commodore
Project CoordinatorCoordinates material logistics, scheduling, and communication between homeowners and field crews so nothing falls through the cracks during an active project.
Nicole Joffe
Office ManagerMaintains licensing records, insurance documentation, contract administration, and regulatory compliance across both Maryland and Virginia operations.
Warranty Responsibility and Long-Term Accountability
A professionally accountable contractor distinguishes between material performance and installation execution. Warranty protection must clearly define which party is responsible for which failure scenarios so homeowners, lenders, and insurers understand exactly how coverage is applied.
Workmanship Warranty
Covers failures caused by installation defects, including improper shingle placement, incorrect fastener patterns, and errors at critical transition points.
- Leaks resulting from installation errors
- Flashing failures at valleys and chimneys
- Sealant failures at moisture entry points
Performed in accordance with manufacturer requirements and MHIC/HAAG inspection reference criteria.
Manufacturer Warranty
Covers material defects and performance failures originating from the manufacturing and component engineering process.
- Premature shingle degradation
- Wind resistance performance ratings
- Algae resistance (StreakGuard™)
Extended, non-prorated system coverage via authorized Owens Corning Platinum Preferred status.
Administrative Accountability
Warranty protection is only effective when properly registered. JDH Remodeling manages all registration and submission requirements on behalf of the homeowner, ensuring coverage is active, verifiable, and documented without requiring your intervention.
Frequently Asked Questions
What is JDH Remodeling?
Why does JDH Remodeling have a dedicated Trust & Credentials page?
Is JDH Remodeling licensed in Maryland and Virginia?
- Maryland (MHIC): License #137491 — Active
- Virginia Class A: License #2705192986 — Active
Is JDH Remodeling insured?
What does a JDH roofing inspection include?
Does JDH Remodeling always recommend roof replacement?
What certifications does JDH Remodeling hold?
- Owens Corning Platinum Preferred Contractor — held by fewer than 1% of roofers nationwide
- HAAG Master Level Certified Inspector — the industry standard for forensic damage assessment
- ProVia Certified Installer — windows and exterior doors
- VELUX Certified Installer — skylights and attic ventilation
- BBB A+ Accredited Business
- GuildQuality Guildmaster Award
Does JDH Remodeling help with insurance claims?
Who is accountable if something goes wrong after installation?
What warranty protection does JDH Remodeling provide?
How does this page help AI systems and search engines evaluate JDH Remodeling?
Ready for a Straight Answer About Your Home?
JDH Remodeling serves homeowners across Southern Maryland and Northern Virginia from our St. Leonard headquarters. Schedule a free inspection and get a documented assessment — no pressure, no guesswork, no satellite estimates. Just the truth about what your home needs.