JDH Remodeling
Last Updated: April 29, 2025
We are J.D. Hayden, LLC, doing business as JDH Remodeling (“JDH Remodeling,” “we,” “us,” “our”), a company registered in Maryland, United States, located at 4821 St Leonard Rd Suite 201, St Leonard, MD 20685 . At JDH Remodeling, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://jdhremodeling.com/ (“Website”) or use our services. By using our Website or services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Website. For questions or concerns, contact us at Info@JDHremodeling.com.
1. Information We Collect
We collect information you provide, information gathered automatically, and information from third parties, depending on how you interact with our Website and services.
a. Personal Information
We collect personal information you voluntarily provide, such as when you request a quote, place an order, create an account, or contact us. This may include:
Name
Email address
Telephone number (including mobile number)
Billing and shipping addresses
Payment information (processed securely by third-party providers)
We may also collect information you share in forms, surveys, or customer service inquiries.
b. Anonymous Information
We automatically collect non-identifying information when you use our Website, including:
This helps us improve the Website and enhance your experience.
c. Third-Party Information
We may receive information about you from third parties (e.g., marketing partners) to update our records or provide relevant offers, but only if you have consented to receive such communications.
2. Cookies and Tracking Technologies
We use cookies to improve your Website experience. Cookies are small files stored on your device that help us recognize users, save preferences, and track site usage.
Our Cookies: We use session cookies (temporary) and persistent cookies (stored until deleted) to enhance functionality.
Third-Party Cookies: Advertisers or analytics providers may place cookies, which are governed by their privacy policies.
Managing Cookies: You can disable cookies in your browser settings, but this may affect Website functionality. We recommend keeping cookies enabled for the best experience.
We do not use spyware or any invasive tracking technology.
3. How We Use Your Information
We use your information to provide services, communicate with you, and improve our Website. This includes:
Processing orders and sending confirmations
Providing customer support
Sending text messages or emails (with your consent) for updates, promotions, or newsletters
Analyzing Website usage to enhance performance
Complying with legal obligations
4. Text and Email Communications
By providing your mobile number or email address and opting in, you consent to receive text messages and emails from JDH Remodeling. These may include:
Transactional messages (e.g., quote confirmations, project updates)
Promotional offers
Newsletters or service announcements
a. Text Message Consent
You must explicitly opt in (e.g., via a checkbox or form) to receive text messages. You can opt out anytime by replying “STOP” to any message or emailing Info@JDHremodeling.com.
b. Email Consent
By subscribing to our newsletter or providing your email, you consent to receive emails. Unsubscribe anytime by clicking “Unsubscribe” in any email or contacting us.
c. Message Frequency
The frequency of texts and emails varies based on the type of communication. We aim to keep messages relevant and minimal.
d. Message and Data Rates
Standard message and data rates may apply for text messages, as set by your mobile carrier. JDH Remodeling is not responsible for these charges. Check with your carrier for details.
5. Sharing Your Information
We do not sell, trade, or rent your personal information, except as follows:
Service Providers: We share information with trusted vendors (e.g., payment processors, email platforms) to fulfill orders or send communications. These vendors are bound to protect your data.
Legal Obligations: We may disclose information if required by law or legal process (e.g., court orders).
Business Transfers: If JDH Remodeling is acquired or merged, your information may be transferred. We will notify you and provide opt-out options.
With Consent: We may share information with third parties if you explicitly agree.
Your mobile number is not shared with third parties for marketing without your consent.
6. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect information from children under 13. If you are under 13, do not use our Website or submit information without parental consent. Contact us at Info@JDHremodeling.com if you believe we have collected such information, and we will delete it.
7. Your Rights and Choices
You have the following rights over your personal information:
Opt-Out: Stop receiving texts by replying “STOP” or emails by clicking “Unsubscribe.” You can also contact us.
Access/Correct/Delete: Request to view, update, or delete your information by emailing Info@JDHremodeling.com.
CCPA (California Residents): You may request details about your data or opt out of any potential data sales (we do not sell data). Submit requests via email.
GDPR (EEA Residents): If applicable, you have rights to data portability, objection, or restriction of processing. Contact us to exercise these.
8. Data Security
We use reasonable safeguards to protect your information from unauthorized access or loss. However, no system is fully secure, and you should protect your account credentials.
9. Data Retention
We keep your information only as long as needed for the purposes in this policy or as required by law. For example, we retain order data for legal purposes but delete marketing data if you opt out.
10. International Data Transfers
Our Website is hosted in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our Website, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or laws. Updates will be posted here with the “Last Updated” date. Your continued use of the Website after changes indicates acceptance. Check this page periodically.
12. Contact Us
For questions, requests, or concerns, contact:
Email: Info@JDHremodeling.com
Address: 4821 St Leonard Rd Suite 201, St Leonard, MD 20685
Phone: (443) 241-7356
